The hotel offers an unbeatable location for shopping and dining, and the rooftop pool adds a nice touch. However, the soundproofing in the rooms can be improved, and staff at the reception seemed indifferent to guests' needs. Still, it’s a decent choice for a short stay.

The hotel had a nice atmosphere, but the

rooms were not thoroughly cleaned upon our arrival. Despite this, the staff, especially at the front desk, were friendly and accommodating. We enjoyed the location, which was convenient for exploring the area, but the dining options could use improvement.

The outdoor pool was refreshing and a great spot to chill. We also enjoyed the nearby children's playground. Location is perfect, close to MRT and shopping.

The room could've been bigger for our group.

An adequate choice for a date night in Singapore with great value for money. The traffic is light here, making it easier to navigate the city. Remember to bring a three-pronged adapter because the hotel doesn't provide one.

great location for exploring singapore but disappointing hotel experience due to poor service and amenities

Rooms clean, location excellent.

I had a nice stay with a well-maintained room and refreshing swimming pool, but the dining options were quite limited. I wouldn't say it matched the website photos, but overall, it was fine.

This hotel suits me perfectly! The wi-fi is strong, there's 24-hour security, and the outdoor pool is refreshing. The staff helped me find places with great exchange rates on my first visit, which I appreciated. I highly recommend it!

Request convenient room placement for better wifi connectivity, especially if you have work to do.

Clean and comfortable room.

The staff were unhelpful and slow to respond. I waited for assistance with my luggage, but it never came. The water temperature fluctuated too much, making showers dangerous.

The daily housekeeping was impressive, always ensuring our room was clean after we returned from the rooftop pool. The hotel's location made shopping and exploring incredibly convenient.

The rooftop pool provides a nice view, perfect for unwinding after a day of exploring. Its location sits conveniently near shopping complexes and public transport hubs, making getting around a breeze.

The Premier Double or Twin Room had issues, including a TV remote that couldn't be wrangled and an air conditioning unit that was more of a suggestion than functionality. The breakfast served on plastic plates felt uninspired, with orange cordial standing in for something better—no bacon to be found for the price point. Additionally, the flickering lights above the bed created an unsettling atmosphere, despite waiting over an hour for maintenance to fix it.

Loved the large rooms and 24/7 nearby Indian restaurant. The AC worked perfectly and the location was super convenient for exploring. The instant hot/cold water dispenser was a cool surprise too!

stayed at chancellor@orchard for 3 nights. the rooftop pool was pristine, and we loved that it had a separate section for kids. the location was super convenient, easy to walk to local attractions. the staff was outstanding, especially the friendly chambermaids.

100% recommend